Support
Need help with Boko? We’re here for you.
Contact Us
Email us at hello@boko.live and we’ll get back to you as soon as possible.
Frequently Asked Questions
How do I reset my data?
Go to Settings → Reset All Data. This will delete all pets and progress. If iCloud Sync is enabled, cloud data is also removed.
How do I restore purchases?
Go to Settings → Restore Purchases. Make sure you're signed in with the same Apple ID you used to make the purchase.
My Live Activity / widget isn't updating
Try removing and re-adding the widget, or toggle the Live Activity off and on in Settings. Restarting your device can also help.
Can I have multiple pets?
Yes! Tap the + button on the main screen to adopt a new cat. You can switch between them anytime.
Does Boko work offline?
Yes. All core features work offline. iCloud Sync and the custom cat photo feature require an internet connection.